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Parents

Payment

SIMPLE BOOKING PROCESS

With online and telephone booking, it’s really simple to book a place for your child at Kingswood Camps. There are a number of payment options available, making it easier to spread the cost.
Childcare vouchers are only accepted at our Overstrand Hall, West Runton & Isle of Wight centres.

Deposit

At the time of booking a deposit of £40 per child per week is required. The remainder of the balance will be due on set dates within 56 days of arrival. If the booking is made after the balance due date then full payment will be required at the time of booking.

 

Arrivals From Arrivals to Payment Date
25.03.2018 30.04.2018 23.02.2018
01.05.2018 21.07.2018 06.04.2018
22.07.2018 05.08.2018 18.05.2018
06.08.2018 31.08.2018 08.06.2018
14.10.2018 28.10.2018 24.08.2018

 

PAYMENT OPTIONS

When booking you have the option of spreading the cost over several months. Online booking payments are made by credit* or debit card. Bank transfers can be made for telephone bookings, using your child’s surname as a booking reference and sending to:

Kingswood Learning and Leisure Group Ltd,
Natwest
St James & Piccadilly Branch
Sort code: 56-00-03
Account number: 79206352

* Credit card payments are subject to a 2% fee, up to a maximum of £30 per transaction.

We cannot process childcare vouchers through our online booking system so please call us to book using childcare vouchers.

Please note that we only accept payments for pocket money by cheque, credit/debit card* or BACS transfer, alternatively you can give your child money to take to camp. We are unable to accept payments for pocket money from Childcare voucher providers. Please be aware that any overpayments or pocket money payments received from a Childcare Voucher provider will be refunded directly to the Childcare voucher provider.

Childcare vouchers

We understand the challenges busy parents face in finding fun, safe and inspiring school holiday activities for children and teens.

Kingswood Camps offers an alternative and affordable childcare solution for 8-17 year olds throughout the school holidays.

You can choose to pay for all or part of your child’s Kingswood Camps holiday using childcare vouchers.

We request that a deposit of £40 per child per week is paid upfront. Full payment will be requested prior to arrival on payment dates detailed above. Card payments (less fees) will be refunded when Childcare vouchers have been received.

We are unable to accept childcare vouchers for children going to Colomendy or Grosvenor Hall. 

Please note we are unable to accept payments for pocket money from Childcare voucher providers.  Please be aware that any overpayments or pocket money payments received from a Childcare Voucher provider will be refunded directly to the Childcare voucher provider.

We work with the following childcare voucher schemes for holidays...

Edenred, Computershare, Leapfrog, Sodexho Pass, Care4, Early Years, Allsave, Fair Care, Our Childcare Vouchers, Virtual Vouchers, Hip Hop, Imagine Co-operative, Salary Exchange, G child care, Kiddivouchers, Fidelity, My Family Care, You at Work.

ChildcareVouchers

OFSTED

Ofsted is the Office for Standards in Education, Children’s Services and Skills. It inspects and regulates services which care for children and young people, and those providing education and skills for learners of all ages.

National childcare register

The Childcare Register is for providers in England who care for children up to the age of 17. The register is in two parts, with compulsory and voluntary registrations depending on the type of provision. Our holiday centres at Dukeshouse Wood, West Runton, Overstrand and Isle of Wight are on the voluntary register and comply with the requirements for childcare providers on non-domestic premises. Inclusion on the Childcare Register requires us to meet national standards on child welfare and safeguarding arrangements, the suitability of our teams, the safety of our premises, the organisation of our provision and communication with parents and with Ofsted. Further information about the registration system can be found at www.ofsted.gov.uk.

Safeguarding

The safety and welfare of the children in our care is our highest priority. We commit to:

  • Recruiting only those suitable to work with children
  • Completing backgrounds checks through the Disclosure and Barring Service
  • Having a Designated Safeguarding Children Officer at each of our camps
  • Providing safeguarding training for all staff who have close contact with children
  • Operating reporting systems for anyone to raise a concern

Contacting Ofsted

If any problems should arise during your child’s stay, the matter should be reported to the camp manager as soon as possible to give us the opportunity to put things right. If it is not resolved you should write to us within 28 days of the end of the holiday and we will endeavour to find a satisfactory solution.

If you do not feel we have resolved your concern, and your child has attended one of our registered camps, you can report it directly to Ofsted by writing to:

Ofsted
Piccadilly Gate
Store Street
Manchester
M1 2WD

Other ways of contacting Ofsted can be found on their website www.ofsted.gov.uk