Safe as standard
Read about our accreditations and safety procedures
It goes without saying, but for over thirty years, the safety of our visitors has been at the centre of everything we do at Kingswood. A visit to a Kingswood centre will give your child an opportunity to experience the thrill of the outdoors first-hand, and give you the peace of mind that they are supported by our excellent safety standards.
As well as regular internal inspections, we work closely with outside experts to ensure our activities are safe, our facilities are maintained, and our health and safety regulations are adhered to or exceeded. Kingswood works with the NSPCC in implementing best practice procedures for child care and child protection.
All of our centres have well defined boundaries, often with security fencing. Our largest sites have security gates and CCTV at the main entrance, and all staff and visitors must wear security ID at all times.
Each of our centres has an on-call Duty Manager available to deal with any issues that may arise during your child’s stay and to help solve any issues or concerns. There is also a Duty First Aider available 24 hours a day, with a dedicated first aid room at their disposal.
All centres have had a comprehensive Fire Risk Assessment and operate in accordance with our Fire Safety Policy.
Activity Leaders are the inspirational and dedicated adventurers who help ensure the safety of our guests while undertaking any activity on site.
All our instructors go through a rigorous recruitment process including two interviews, an extended assessment course consisting of observed teamwork and leadership exercises and a Disclosure and Barring Service (DBS) check. All staff complete a comprehensive induction programme that includes safeguarding training and Health & Safety qualifications. Following this induction, staff are trained in each of our activities by experts in that field.
The Camp Coaches go through the same vigorous interview and induction programme as the activity leaders. Their job is slightly different, but just as important. At Kingswood, we recognise that your child’s welfare doesn’t stop with their physical well-being.
Camp Coaches are always on hand to provide support and encouragement, safe supervision, and to help children stay involved no matter their confidence level. If this is your child’s first trip away, it’s the Camp Coaches that provide them with the smiling, friendly face of support. They are there to be a buddy, look out for them, ‘have their back’ and provide a fair few laughs.
For any further information on our Health & Safety standards, please contact us at firstname.lastname@example.org
Speak Up Speak Out
We have trained Designated Safeguarding Leads to provide 24 hour support at camp. All our trained team members wear the ' Speak Up Speak Out' badge and your children will see posters around the centre to remind them never to be afraid to ask for help and to voice any concerns.
At Kingswood Camps we encourage openness and expression and we are trained to listen - if children have any concerns about anyone's safety and well-being in or out of camp, our trained staff can either help or seek an appropriate route to help them.
Some higher risk activities, such as watersports, require the provider to prove they meet additional safety standards. The Adventurous Activities Licensing Authority (AALA) issues licences to activity providers to operate activities that have been externally inspected to confirm they are safe, well organised and risk is being managed.
Kingswood has been inspected and we have proudly been awarded the LOtC Quality Badge for all of our operational centres. Information can be found here www.lotcqualitybadge.org.uk
Kingswood is a founder member of BAPA, the British Activity Providers Association. BAPA seeks to safeguard standards and be a voice to champion the benefits of activities for young people. Member centres must abide by the BAPA ‘Code of Practice’ and are committed to high standards of health and safety. This commitment is tested during inspections by independent BAPA inspectors. Further details on BAPAs ‘Code of Practice’ and other information can be found at www.thebapa.org.uk.
Adventuremark is a safety accreditation scheme devised by the Adventurous Activities Industry Advisory Committee on behalf of the Department for Children, Schools and Families. Adventuremark compliments the Quality Badge scheme that supports the Learning Outside the Classroom manifesto, and confirms that providers of adventurous activities that are outside the scope of statutory licensing regulations have been inspected against nationally agreed and recognised standards. Information can be found here www.adventuremark.co.uk
Our Colomendy centre is accredited by British Orienteering, the National Governing body for the sport of orienteering. Recognised Centre Status is awarded to Outdoor Centres who can show a consistently high standard of orienteering across a range of criteria that covers orienteering delivery, staffing, resourcing as well as policies and procedures. www.britishorienteering.org.uk
Ofsted is the Office for Standards in Education, Children’s Services and Skills. It inspects and regulates services which care for children and young people, and those providing education and skills for learners of all ages.
National Childcare Register
The Childcare Register is for providers in England who care for children up to the age of 17. The register is in two parts, with compulsory and voluntary registrations depending on the type of provision. Our holiday centres at Dukeshouse Wood, West Runton, Overstrand and Isle of Wight are on the voluntary register and comply with the requirements for childcare providers on non-domestic premises. Inclusion on the Childcare Register requires us to meet national standards on child welfare and safeguarding arrangements, the suitability of our teams, the safety of our premises, the organisation of our provision and communication with parents and with Ofsted. Further information about the registration system can be found at www.ofsted.gov.uk.
The safety and welfare of the children in our care is our highest priority. We commit to:
- Recruiting only those suitable to work with children
- Completing backgrounds checks through the Disclosure and Barring Service
- Having a Designated Safeguarding Children Officer at each of our camps
- Providing safeguarding training for all staff who have close contact with children
- Operating reporting systems for anyone to raise a concern
If any problems should arise during your child’s stay, the matter should be reported to the camp manager as soon as possible to give us the opportunity to put things right. If it is not resolved you should write to us within 28 days of the end of the holiday and we will endeavour to find a satisfactory solution.
If you do not feel we have resolved your concern, and your child has attended one of our registered camps, you can report it directly to Ofsted by writing to:
Other ways of contacting Ofsted can be found on their website www.ofsted.gov.uk