We have spent time this year reviewing, discussing and tasting our menus to ensure they give a balanced variety of dishes and have a wide appeal for hungry tummies. On your residential you’ll enjoy tasty and nutritious meals in our diners to keep your young adventurers going throughout their action-packed itinerary. We serve three freshly prepared healthy buffet style meals each day with plenty of variety available – including hot and cold meals, a salad bar, at least one vegetarian option and plenty of water available at all times. We can also cater for most dietary requirements, which we’ll ask you to let us know about before your trip.
Ofsted is the Office for Standards in Education, Children’s Services and Skills. It inspects and regulates services which care for children and young people, and those providing education and skills for learners of all ages.
The Childcare Register is for providers in England who care for children up to the age of 17. The register is in two parts, with compulsory and voluntary registrations depending on the type of provision. Our holiday centres at Dukeshouse Wood, West Runton, Overstrand and Isle of Wight are on the voluntary register and comply with the requirements for childcare providers on non-domestic premises. Inclusion on the Childcare Register requires us to meet national standards on child welfare and safeguarding arrangements, the suitability of our teams, the safety of our premises, the organisation of our provision and communication with parents and with Ofsted. Further information about the registration system can be found at www.ofsted.gov.uk.
The safety and welfare of the children in our care is our highest priority. We commit to:
If any problems should arise during your child’s stay, the matter should be reported to the camp manager as soon as possible to give us the opportunity to put things right. If it is not resolved you should write to us within 28 days of the end of the holiday and we will endeavour to find a satisfactory solution.
If you do not feel we have resolved your concern, and your child has attended one of our registered camps, you can report it directly to Ofsted by writing to:
Other ways of contacting Ofsted can be found on their website www.ofsted.gov.uk
*Applies to Adventure Choice
We do appreciate that mobile phones and cameras are part of our modern world and whilst you may wish for your child/ren to bring their phones/cameras to camp; please ensure that they are insured since Kingswood Camps will not accept any responsibility for loss, theft or damage. We do suggest that it does make for a better experience if mobile phones remain at home as this allows for a more enriched camp experience. We expect all campers to use their phones/cameras responsibly and for parents/guardians to discuss this with their child prior to camp. All campers must adhere to the following guidelines and failure to follow these will be considered a breach of policy and may result (after discussion with parent/guardian) in the phone being confiscated and/or the camper being disciplined or removed from camp. Phones and cameras:-
must not be used in dormitories
must not be used during activities
must not be used during meal times
taking of photographs/media of other campers or staff is permitted with their permission only
there is no access to Kingswood Camps Wifi ·parents can contact the Camp and arrange a call with child/ren if required
posting of inappropriate and unauthorised text and images in not supported by Kingswood Camps and is the responsibility of the mobile phone/camper operator to ensure that they are using appropriately.
We can arrange for phones/cameras to be placed within our security box and given back to receive calls from home if required.
Expensive designer trainers and clothing, MP3 players, tablets, too much money, games consoles, skateboards, pen knives, lighters and matches, food (your child will get plenty at camp!), expensive cameras, stereos, aerosols (e.g deodorants, hairspray) and torches.
Kingswood Camps accepts no responsibility for guests’ items left on camp. When contacted, we will however, make every effort to locate lost items and return them to you subject to a postage and packaging charge. We strongly recommend you purchase a Kingswood Camps t-shirts or camp kit whilst on camp. You might want to also include this packing list with your child’s things – we find it helps them remember what they’ve packed at the end of their stay. Please make sure all personal items are labelled with the child’s name.
For information on Passport and Visa requirements please visit the gov.uk website.
For information on health advice for travellers to the UK please visit the CDC website.
For information on travel advice please visit the gov.uk website.
We are a Member of ABTA: Kingswood Learning and Leisure Group Limited ABTA membership number Y6473; Kingswood Colomendy Limited ABTA membership number Y6474. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com